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Focusrite Audio Engineering

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Focusrite Help Centre

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  1. Focusrite Audio Engineering
  2. Troubleshooting
  3. Plug-Ins & Software

Plug-Ins & Software

  • Logic Pro X slows down when I connect my audio interface
  • I see the following error message when trying to install my software - "The package was signed with a certificate that has expired"
  • I registered my Focusrite product but did not receive Pro Tools in the “My Software” section, what should I do?
  • What happens if I already have a Pro Tools | First account?
  • No eLicenser connected to your computer error
  • I'm losing audio in Windows when I switch applications
  • "This installer can't be opened because Apple cannot check it for malicious software"
  • Focusrite // Splice Sounds FAQ
  • Pro Tools First - Enable Cloud Functionality Error
  • Using Sonarworks Systemwide with your Focusrite audio interface - what to do when you have no sound?
  • Why Can't I Hear Myself While Recording Into Adobe Audition?
  • My Scarlett is Showing as an Input, but not as an Output Device on OSX/macOS
  • "AAE error -6117" with Pro Tools | First
  • Second Generation Scarlett Solo, 2i2 and 2i4 on macOS Sierra 10.12.2 or higher (showing as separate input and output device)
  • Offline plugin authorisation
  • Scarlett Plug-in Suite does not show up as an Insert in Cubase
  • Windows says it is 'Installing New Hardware' even after I've run the Focusrite Installer?
  • Pro Tools won't allow me to choose my interface in the playback engine dialog using on Windows (receiving message "AAE error 6001")
  • Why can't I see my interface in my DAW setup on Windows?
  • I can't find my plugins in Ableton Live on Windows?
  • My Tape App has no Input and won't record.
  • My Recording Options won't show up in Impact
  • My Red Plug-in Suite registration says "Product Serial Number Not Validated"
  • The Activate button in my Plug In doesn't work
  • Midnight and Scarlett Plugins Licence file Invalid
  • I am unable to select my Scarlett interface as an input/output device on OS X/macOS
  • Resolving audio performance issues when using boot camp on a Mac
Focusrite Audio Engineering
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