Email us: Select the nature of your enquiry from the drop-down box below. Please ensure you use the search function above before contacting us as this may lead to a quicker solution.
Phone us: Contact the Focusrite office/distributor for your country by clicking here.
If you live in the UK you can contact us directly on: +44 1494 462246
UK phone support is available Monday to Thursday from 9.30am - 6.00pm GMT and 2.00pm - 6.00pm on Fridays.
Chat to us: Live chat is in use 10am - 1am GMT Monday to Thursday (2am-6pm Pacific time). 1pm - 1am Fridays (5am-6pm Pacific time). When an agent is available you will see the 'Live Chat' button appear on this page.
Having problems with Ableton Live? There are a number of helpful tutorial videos available here.
Email us: Select the nature of your enquiry from the drop-down box below. Please ensure you use the search function above before contacting us as this may lead to a quicker solution.
Chat to us: (recommended) Live chat is in use 5am - 6pm Pacific Time, Monday to Friday. When an agent is available you will see the 'Live Chat' button appear on this page. Live chat is typically the quickest and easiest way to recieve support.
E-Mail-Support auf Deutsch: Wählen Sie das Thema ihres Anliegens aus dem Drop-Down-Menü aus. Bitte nutzen Sie die Suchfunktion unseres Help Centers, bevor Sie uns schriftlich kontaktieren, da dieser Weg in vielen Fällen zu einer schnelleren Lösung führt.
Telefonischer Support auf Deutsch: Unseren deutschsprachigen Telefon-Support erreichen Sie von Montag bis Freitag zwischen 09.00 - 17.00 Uhr unter der Rufnummer: +49 (0)7941 - 69 92 54 02.