Applies to: Scarlett (whole range), Saffire (whole range)
Many of our Setup Guides show you the preference menu of your DAW Software with a drop-down menu that features the interface's name, Scarlett, Saffire, Forte, etc.
On Mac the DAW reads the name of the interface, however, on Windows, it reads the name of the driver.
So, on a Windows computer, a Saffire appears as “Saffire” but any Scarlett or Forte will appear as “Focusrite USB Audio” as that is the driver name.
If you are still unable to see your interface in your DAW, check your Device Manager for it, and try another port.