To avoid any accidental loss of account data e.g. included downloads and to avoid accidentally re-registering devices our support team manages all account deletion requests.

If you would like to delete your Focusrite or Novation account our support team are happy to help.

To request your account deletion send your account email address to our Support Team here.

If we delete your account and you create a new account and re-register your device you may not receive all the same software you had before.