Hardware
Get hardware support for Focusrite products, including repair options, troubleshooting tips, and detailed guides for maintaining and updating your equipment.
- My Scarlett 4th Gen or Vocaster is not recognised or not powering via USB
- I'm getting little or no signal from my line-level equipment
- RedNet 5/HD32R default to Expansion Mode when connected to Pro Tools HD/HDX hardware
- My phantom power settings aren't being retained after rebooting my device
- Why is 'Lock' flashing on my ISA when my ADN Card is installed?
- My RedNet PCIe/PCIeR Card doesn't show all 128 channels in my DAW
- RedNet A16R MkII & D16R MkII AES3 compatibility issue with L-Acoustics LA4X
- Red Range & Clarett Thunderbolt not appearing as an audio device on macOS Sequoia & macOS Tahoe
- Sonoma & Sequoia mac Thunderbolt System Extensions
- I'm getting little or no signal from my guitar/instrument-level equipment
- Troubleshooting ADAT
- OctoPre and expansion preamp troubleshooting guide
- The USB icon on my Scarlett 16i16 4th Gen is flashing red
- The USB icon on my Scarlett 18i16 4th Gen is flashing red
- Why does my interface click when powering on or changing sample rate?
- 'Auto Gain failed - We didn't detect any usable signal'
- How do I stop the firmware update failing on my Scarlett 4th Gen?
- The USB icon on my Scarlett 4i4 4th Gen is flashing red
- The USB icon on my Scarlett 2i2 4th Gen is flashing red
- Why do the LEDs on my Scarlett flash when I power it on?
- I’m getting little or no signal from my microphone or mic-level equipment
- How to Disable USB Restricted Mode on macOS 13+
- Monitoring audio from your computer’s internal audio outputs
- The monitor control has no effect on the output level
- My interface isn't appearing on my Mac
- Troubleshooting USB audio interface issues
- Connecting 3.5mm Microphones to Focusrite Interfaces
- After restarting my interface 48V Phantom Power turns off
- My microphone doesn't work connected to the 1/4" jack input
- Noise at high gain levels