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Focusrite Audio Engineering

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Focusrite Help Centre

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  1. Focusrite Audio Engineering
  2. Legacy Equipment
  3. Platinum Range

Platinum Range

  • Can I connect an electric guitar or bass direct into the Platinum VoiceMaster?
  • Can I stop the Platinum Octopre from defaulting to the same digital card settings every time I turn it on?
  • Can the Platinum Penta be used as a dual-mono compressor? How is the signal routed in the unit?
  • Could I use the Platinum Penta side chain connector as a second output?
  • Getting rid of clicks and pops when syncing Platinum VoiceMaster pro to an external device.
  • How do I connect my Platinum VoiceMaster Pro to use the latency-free monitoring feature?
  • How do I use the dynamics control on the Platinum Octopre?
  • How does the 'overdrive' circuitry on the ToneFactory work?
  • I am experiencing clicks and pops with my Platinum Octopre LE connected using ADAT Lightpipe. What can I do?
  • I can hear distortion on channels 2,4,6 and 8 of my Platinum Octopre - how can I get rid of it?
  • I can hear distortion when the compressor on my Platinum TwinTrak Pro is set to 'hard ratio'. Is there a problem?
  • I can hear hiss on the output of my Platinum VoiceMaster Pro. What can I do?
  • I can hear hum when using a dynamic mic with the Platinum TwinTrak Pro. It gets louder when I engage the 'air' switch. Is something wrong?
  • I can't get any sound from the monitor outputs of my Platinum VoiceMaster Pro when using the mic input.
  • I get a loud burst of noise when turning the phantom power on on my VoiceMaster Pro. Is this normal?
  • I get a loud pop through my speakers when I turn my Platinum VoiceMaster Pro on and off. Is this normal?
  • I have to set all the gains on my Octopre LE high to get a good input level in my DAW. Is this right?
  • My Platinum Compounder gets very hot. Is this a problem?
  • My Platinum Penta does not power on. What can I do?
  • My Platinum TwinTrak Pro gets very hot when in use. Is this a problem?
  • My Platinum VoiceMaster Pro has started making a crackling sound, what can I do?
  • My Platinum Voicemaster Pro is connected via S/PDIF, but signal Is only on the left.
  • My Platinum VoiceMaster Pro Output Meters are showing a good level but the signal is clipping my audio interface input.
  • My Platinum VoiceMaster Pro signal keeps cutting out when I am, what can I do?
  • On my Platinum TwinTrak Pro, I cannot hear the DAC signal with 'digital insert' switched out.
  • Penta Attack & Release Values
  • Pin out for the Octopre full spec AD card.
  • Platinum ADC R2 (MH444) card installation problems - what are jumpers and which ones do I remove?
  • Platinum Compounder Troubleshooting Guide
  • Platinum MixMaster Troubleshooting Guide
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Focusrite Audio Engineering
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