Applies to Scarlett 3rd Gen, all Clarett interfaces, and Scarlett 2nd Gen (6i6, 18i8, 18i20).
If you are using another version of macOS, and you see the No Hardware Connected or Detected message in Focusrite Control, please see this troubleshooting article: No Hardware Connected or No Hardware Detected.
We are aware of an issue with macOS Sequoia that prevents the above interfaces from appearing as an audio device or connecting to Focusrite Control. You may find that the issue can be temporarily resolved by disconnecting and reconnecting the interface.
We have released a new version of Focusrite Control, which fixes this issue. You can download the latest version of Focusrite Control from by selecting your interface on our downloads page: Focusrite Downloads.
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