Applies to: Scarlett 3rd Gen, All Clarett Interfaces, Scarlett 2nd Gen (6i6, 18i8, 18i20)

We are aware of an issue with macOS Sequoia that prevents the above interfaces from appearing as an audio device or connecting to Focusrite Control. You may find that the issue can be temporarily resolved by disconnecting and reconnecting the interface.

We have released a new version of Focusrite Control, which fixes this issue. This latest version is on our download page, or you can also install it using this link - Focusrite Control 3.22.0

If you are using another version of macOS, and you see the No Hardware Connected or Detected message in Focusrite Control, please see this troubleshooting article - No Hardware Connected or No Hardware Detected

If this article hasn't helped you, please feel free to search again at the top of this page or, to contact support, please click here.