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Focusrite iOS Control || Why can't I adjust the volume for outputs 1-2?

  • Updated

Please Note: Focusrite Control iOS has now been discontinued. Please see this article for more details. 

Applies to: Focusrite iOS Control

Some of our interfaces have digital encoders that can be assigned to control the level of multiple outputs. By default, the Monitor dial on these interfaces is set to control outputs 1-2. The interfaces this applies to are:

  • Scarlett 18i20 (2nd Generation)
  • Scarlett 18i8, 18i20 (3rd Generation)
  • Clarett Thunderbolt Range
  • Clarett USB Range
  • Clarett+ Range
  • Red Range

Screenshot_2021-10-14_at_16.51.18.png

Any outputs that are under hardware control in this manner cannot be adjusted from the Focusrite iOS Control app and the corresponding fader will be slightly greyed out, with a green fader icon, in the app to represent this.

If you wish to control these outputs from the app, you can disable the hardware Monitor dial from the 'Settings' page of Focusrite Control (desktop application).

Screenshot_2021-10-14_at_16.49.44.png

After making this change, none of the analogue outputs will be greyed out and you will be able to control all outputs from the iOS app.

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