Applies to: Scarlett (whole range)
If you are unable to use your interface as an input or output device on OS X El Capitan, you should download and run our class compliant application from here. This will allow your interface to utilise Apple's USB audio driver.
Please note: After the class compliant mode application has been unzipped, please right click on the application and choose "Open". If you do not do this you may get an error message from the Apple Gatekeeper service.
Users of Scarlett Mix Control (6i6, 8i6, 18i6, 18i8 and 18i20):
Please download and install the latest version of Scarlett Mix Control from our downloads page before running the class compliant mode application below.
If you continue to have any issues, please contact us here.