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Help Centre

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  1. Focusrite
  2. Troubleshooting
  3. Audio & Playback Problems

Audio & Playback Problems

Find solutions to audio playback problems with Focusrite devices, including troubleshooting tips for latency, distortion, and other sound quality issues.

  • Troubleshooting glitchy audio on Windows
  • macOS Sonoma & Sequoia recording input issues
  • Troubleshooting using a 'clean boot'
  • The Monitor control on my Scarlett 4i4 has no affect on the output level
  • How to fully uninstall Vocaster Hub on Windows
  • Troubleshooting Low and Static Guitar signal when using Direct Monitor
  • Uninstalling Focusrite Control and the Driver on Windows
  • Why is my audio glitching using Discord on Mac?
  • Scarlett 18i8/18i20 3rd Gen - I can't hear audio from my ALT speakers
  • Mic/Guitar heard on only one side of Speakers/Headphones
  • What is latency in audio?
  • Microphone Access Security Setting Mac
  • Windows Microphone Security Access
  • Audio issues in Windows VoIP apps (Discord/Zoom/Teamspeak)
  • Audio issues on macOS, how to reset Audio Preferences
  • Why does audio from my headset sound unusual?
  • Troubleshooting DPC latency
  • Why is there unwanted hum/noise in my monitors?
  • I'm hearing an echo when using Direct Monitoring
  • Adjusting the Output volume using my keyboard on macOS
  • Input Signal audible when not recording or software closed
  • Scarlett 18i20 1st Gen won't pass audio at 96kHz
  • Electronic interference using the iTrack Pocket
  • I can only record on the left with Keynote or QuickTime
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