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Focusrite Audio Engineering

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Focusrite Help Centre

Home | Contact
  1. Focusrite Audio Engineering
  2. Troubleshooting
  3. Audio & Playback Problems

Audio & Playback Problems

  • I cannot see audio input in my software on macOS 10.14/15 (Mojave/Catalina) or macOS 11 (Big Sur)
  • Why is my audio glitching using Discord on Mac?
  • I can't hear audio from my ALT speakers using Speaker Switching
  • Why is my microphone/guitar only on the left?
  • I only hear sound from my left speaker/headphone
  • Latency Issues with Interfaces
  • Windows Microphone Security Access
  • I'm getting clicks, pops or distortion using Discord/Zoom/Teamspeak or VoIP app on Windows
  • I'm having issues with my interface on a Mac, how do I Delete my Audio Preferences on macOS?
  • I have to set the gain on my interface high to get a good input level
  • Why does audio from my headset sound unusual?
  • Troubleshooting DPC latency
  • 1st Gen Scarlett interfaces - No playback or metering from ASIO applications.
  • Why is there unwanted hum/noise in my monitors?
  • I'm hearing an echo when using Zero Latency/direct Monitoring
  • I get clicks and pops when using the Saffire with Sonar.
  • Why can I still hear input signal when I'm not recording or when my recording software is not open?
  • Why will my Scarlett 18i20 1st gen not play or record audio at 96Khz on a Mac?
  • Why am I getting electronic interference on my recordings with the iTrack Pocket?
  • My iTrack/Scarlett Solo only records on left side with Keynote on Mac
  • What can I do if I hear clicks and pops or have sync problems with my Octopre?
  • I'm getting clicks and pops when using my Clarett/Red interface with my iMac
Focusrite Audio Engineering
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