Applies to Focusrite Control 2 and Focusrite Control 2 Mobile
The Focusrite Control 2 app for iOS and Android allows you to remotely control your Scarlett 4th Gen, via Focusrite Control 2 on your desktop computer.
It requires the Scarlett to be connected to your desktop computer and the Focusrite Control 2 desktop app to be installed and running. You can download Focusrite Control 2 for desktop from here.
Scarlett 3rd and 2nd Generation, Clarett+ and Clarett USB devices will not be recognised by the Focusrite Control 2 Mobile app.
If you are having trouble pairing the iOS or Android app to your computer, the following steps may help.
All users
1. Restart both apps and try connecting again.
2. Ensure your computer and your iOS/Android device are both on the same Wi-Fi network.
3. Ensure you have provided Focusrite Control 2 on your desktop access to the network/firewall, so that it can detect when the iOS/Android app is trying to connect.
Windows
- Open the Start Menu and search for Control Panel.
- Open the Control Panel and go to System Security > Windows Defender Firewall > Allowed apps.
- Scroll down the list and ensure the Public checkbox for Focusrite Control 2 is ticked.
macOS
- Open Settings and go to Network > Firewall > Options.
- Ensure Focusrite Control 2 is set to Allow incoming connections.
iOS
Ensure the app has access to the local network in your device's settings.
- Go to Settings > Apps > FC2.
- Enable Local Network.
- Enable Camera, which will allow you to scan the QR code on your computer.
Android
- Go to Settings > Apps > FC2 > Permissions
- Ensure Camera is Allowed.
Further Troubleshooting
If multicast is not enabled on your router, you will not be able to connect your mobile device to Focusrite Control 2 on your computer. This setting will differ depending on the router you have, and we would advise checking your router settings with the manufacturer.
Check both devices are on the same subnet. When using almost all 'home' routers, this will be done automatically and should only be an issue if you have a more complex network set up. If each device is on a different subnet (such as a mobile device on a guest network), you will not be able to connect your mobile device to Focusrite Control 2 on your computer.
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