How do I access Live Chat?

Live chat is generally in use 24 hours Monday - Friday. If an agent is available, the 'Chat' widget on any Help Centre page will be visible. This will appear as shown in the image below:


When you click the widget, you will be able to search for an answer to your enquiry:



If you do not find an answer to your enquiry, when an agent is available, you will see a 'Live Chat' button appear in the support widget as shown below. Use this to chat with an agent:


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