This applies to the Control 2802

If the faders on your Control 2802 are moving on their own, being moved by another fader or continue to move after a sudden fader movement when using fader automation in Pro Tools, switch off MIDI thru in Pro Tools. Unwanted MIDI feedback causes these issues.

In Pro Tools, select the Options menu at the top of the screen and make sure that 'MIDI Thru' is unticked.

If you continue to experience problems please contact support using the button at the top right of this page.