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Scarlett USB/Gain LEDs flashing when connecting Scarlett to my computer/laptop

This applies to the 2i2, 2i4, Scarlett Solo and iTrack Solo

If you find that, after you connect your USB bus-powered Scarlett to your PC, the USB and gain LEDs continue to flash indefinitely, while Windows continues to attempt to connect the device (often denoted by a chime sound), this tends to indicate that the interface is not able to draw enough power from your computer.

If you own a Scarlett/iTrack interface and you're encountering this problem then we would recommend using a powered USB hub in order to resolve the issue.

Below are some powered USB hubs we have tested as working, other powered hubs may work but have not been tested at this time, testing a hub before you purchase is always preferable if possible. Please note that the hub must be powered from the mains in order to resolve the issue, bus-powered hubs will not work.

We will update this list as additional hubs are tested:

TRUST UK HU-5540

TRUST USB 3.0 Hub 4-Port

Belkin USB 2.0 Hub 7-port

Anker AH221 USB 3.0 7-port

Amazon Basics USB 2.0 7-port hub (ASIN No: B00E0NH9FC)

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