Applies to: Clarett Range
At present, the Clarett Windows driver is NOT officially supported with Thunderbolt 3 connections via an adapter. We are aware of some problems that can occur when using such a setup including glitchy audio and the device not being recognised on some systems.
This is not to say that the Clarett range will definitively not work with this type of connection, however at present since we're aware of problems with Thunderbolt 3 using an adapter we would recommend using a Thunderbolt 1 or Thunderbolt 2 connection if at all possible.
We are looking to add Thunderbolt 3 support in future updates to the driver. If you already have a computer with Thunderbolt 3 and wish to test to see if a Clarett works on your system, we would recommend the Apple Thunderbolt 3 to Thunderbolt 2 adapter.
If you need any more information please contact Technical Support.