Duties & Taxes
In the European Union (EU):
Orders are dispatched from our UK warehouse. All charges payable to Focusrite are included in the final price of your order. However, we recommend contacting your local Customs office before placing an order with us to enquire about any potential import fees which may be payable once your order passes through Customs.
While we have not seen any major problems in this regard post-Brexit, in some instances you may need to pay import taxes for international imports from non-EU countries. In this situation, the import duty is the responsibility of the importer to pay. We recommend checking the import processes locally before placing an order on our store to prevent any potential unexpected additional Customs fees charged on delivery.
In the US:
Orders are dispatched from our USA warehouse. Prices are displayed excluding sales tax, sales tax will be added at the point of checkout based on your billing address. Sales tax is chargeable for addresses in the following states:
- New Jersey
- New York
Outside the EU and US:
Orders are dispatched from our UK warehouse. Prices are displayed including sales tax and import carrier charges. For all Canadian orders a delivery charge will be applied, this charge will be displayed during the checkout process.
Additionally, please note that when ordering from Focusrite.com, you are considered to be the 'Importer of Record' and as a result, you must comply with all laws and regulations of the country into which you are receiving the goods. This may include the requirement of paying standard import duties to clear your shipment through Customs; Clearance charges on international imports change from country to country and are not charges we have any involvement with, as the charge is to you as the importer. We advise you to contact your local Customs Office to find out more information about the Customs processes in your locality, before making a purchase.
It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union or the United States. It is a criminal offence to falsify the details on this form. We cannot inaccurately describe the contents of the shipment, claim a lower value or mark it as a gift. Please do not ask, or expect, us to do any of the above.