Applies to: Scarlett 2nd Gen 6i6 and above, Scarlett 3rd Gen, and Clarett ranges
Some instances when connecting your interface, you may be presented with a 'No Hardware Connected' message after opening Focusrite Control.
To resolve this, let’s manually start the Focusrite Control server.
To do so go to:
Finder > Applications > Right click the Focusrite Control Icon > Show Package Contents > Contents > Library > LoginItems > Double click 'FocusriteControlServer'.
You should now see Focusrite Control as being connected to your interface.
To save this,
System Preferences > Users & Groups > Login Items
Now drag that 'FocusriteControlServer' file that you clicked in the Focusrite Control package contents, to the Login items section.
If you are a user of a; Clarett Thunderbolt, Saffire or Red interface, on macOS 10.13+ and you are still having issues, please see the following article in addition to the above steps: