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Out the box, I can only set my Scarlett 3rd Gen to 44.1kHz or 48kHz. Why?

Applies to: entire Scarlett 3rd Gen range

Scarlett 3rd Gen audio interfaces support sample rates of 44.1kHz up to 192kHz. However, out of the box, you will only be able to set your Scarlett 3rd Gen interface to operate at either 44.1kHz or 48kHz.

This is because your Scarlett is currently in 'MSD mode'. To take your Scarlett 3rd Gen out of 'MSD mode' and gain full functionality, simply download and install the required Focusrite Control program. Focusrite Control is required for all Scarlett 3rd Gen models and allows you to set the sample rate, clock source, configure internal routing and much more.

There are two ways access Focusrite Control;

1) 'Quick Start' - click on the Scarlett desktop icon that appears when your first connect your Scarlett 3rd Gen interface to a Mac or by clicking on the notification pop up window that will appear upon connection to a Windows computer (PC). This will take you through our interactive onboarding process, part of which includes the Focusrite Control installation. 

  • Mac desktop icon

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  • Windows notifier icon Screen_Shot_2019-07-01_at_16.35.38.png

2) If you are already familiar with how to get your Scarlett set up, Focusrite Control can be accessed via the downloads page of the Focusrite website. Click here to be taken to this page and be sure to select the correct product in the drop-down list (Scarlett 2i2 3rd Gen, Scarlett 18i8 3rd Gen etc). 

If you require any further information, please contact Technical Support here  

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