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Using Sonarworks Systemwide with your Focusrite audio interface - what to do when you have no sound?

When you install the Sonarworks Reference 4 software it will install a program for use on all audio on your system. 

This software acts as a virtual audio output device and once installed, sets itself to be the default audio output of your system. 

Using Sonarworks through the Focusrite interface:

By default, Reference 4 will choose the internal sound card of the computer to play audio from. You can change this by using the settings menu within the program:

Screen_Shot_2019-03-06_at_16.04.31.png

Then select the desired audio device: 

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Note that we have seen some behaviour where toggling between the devices has allowed audio to start working through a device. 

Disabling the Systemwide software on startup:

This section covers how to stop the software launching with your computer so you won't need to change the default device on boot. 

Mac:

Click the Apple symbol in the top left and go to System Preferences, and then go to Users and Groups:

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Then click on your account and go to your Login Items, select Reference 4 and click the Minus button to remove it:

Screen_Shot_2019-03-06_at_15.35.35.png

PC:

Right-click the Windows Start Icon in the bottom left and go to task manager and clock more details:

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Then go to Startup, select Sonarworks and click Disable:

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You'll see its then disabled:

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If you are still having issues please contact technical support by clicking here.

 

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