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I registered my Focusrite product but did not receive the Pro Tools|First Focusrite Creative Pack in the “My Software” section, what should I do?

Applies to: Scarlett range (2nd generation only)

Please note that the Pro Tools|First Focusrite Creative Pack is only available to customers with a 2nd Generation Scarlett Audio Interface. 

The Pro Tools First Creative Pack is found in your Focusrite account when you log in. Click on the 'MY SOFTWARE' section in your account. Scroll to the last item of the software list to see the Pro Tools First banner.

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If you have registered a 2nd Generation Scarlett interface and Pro Tools First is not appearing in your account after clicking the 'MY SOFTWARE' button below your product then please Contact Technical Support.

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