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I registered my Focusrite product but did not receive the Pro Tools|First Focusrite Creative Pack in the “Downloads & Activation codes” section, what should I do?

Applies to: Scarlett range (2nd generation only)

Please note that the Pro Tools|First Focusrite Creative Pack is only available to customers with a 2nd Generation Scarlett Audio Interface. If you have registered a 2nd Generation Scarlett interface and Pro Tools First is not appearing in your account after clicking the 'Downloads and Activation Codes' button below your product then please Contact Technical Support.

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