Applies to: Scarlett (whole range), Saffire (whole range)
Many of our Setup Guides show you the preference menu of your DAW Software with a drop-down menu that features the interface's name, Scarlett, Saffire, Forte, etc.
On Mac the DAW will read the name of the interface, however, on Windows, it will read the name of the driver.
Thus on a Windows computer, a Saffire will appear as "Saffire" but any Scarlett or Forte will appear as "Focusrite USB 2 Audio" as that is the driver name.
If you are still unable to see your interface in your DAW check your Device Manager for it, and try another port.
If you need further assistance please contact our Technical Support Team.