When the Launchpad Mini is running in full power mode it may fail to connect to the iTrack Dock straight away. To prevent this from happening either run the Launchpad Mini in low power mode or have the iTrack Dock switched on for 2 minutes before connecting the Launchpad Mini. 

To find out how to change the power mode of your Launchpad please have a look at this article. 

If you need any further assistance please contact us here.